Currently, there is an issue with CMS slowness and performance.

Incident Report for TeleTracking MS6112 MSE

Resolved

This incident has been resolved.

Posted May 14, 2025 - 17:34 EDT

Update

We are continuing to monitor for any further issues.

Posted May 14, 2025 - 16:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 14, 2025 - 16:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 14, 2025 - 15:44 EDT

Investigating

We are currently investigating this issue.

Posted May 14, 2025 - 15:15 EDT

This incident affected: Servers - CMS App, Servers - CMS Web, Servers - CMS SQL, Servers - Mobile, Servers - RTLS, CMS to IQ Dataflow Connector Services, ADT to CMS Dataflow Connector Services, Data Analytics Connector Services, Backend MSE Network Components, Overall US IQ Platform Uptime, Client ADFS Solution Uptime, and Auth0 US (PROD) - User Authentication.